EPI-WIN digest 62 - Stronger together: innovative risk communication and community engagement (RCCE) capacity strengthening tools

Overview

Risk Communication and Community Engagement - Infodemic Management (RCCE-IM) is central to WHO’s mission in health emergencies because it goes beyond simply giving information. It is rooted in behaviour change and human-centred design, ensuring that guidance leads to real shifts in attitudes and behaviours. 

The RCCE tools for capacity mapping and planning were developed with support from the European Commission, the PIP Framework, and over 100 subject matter experts, making them solidly evidence-based. They allow countries to assess their RCCE-IM capacities, identify gaps, and co-create national plans. This means actions are not only informed by the best available evidence but also responsive to local realities. By enabling countries to host and implement the tools themselves, RCCE-IM empowers communities to access health information that is trustworthy, timely, and tailored to their needs — ultimately improving engagement, trust, and health outcomes. The RCCE toolkit for arbovirus and capacity building package by PAHO highlights how RCCE capacity building is fundamental to managing arbovirus outbreaks. 

WHO Team
Community Readiness and Resilience (CRR), Health Emergency Preparedness (HSP)